So that we can deliver the best possible Customer Service experience, use the options below to access the most relevant information to your query. Our Customer Service team are available Monday-Friday 9:30am to 5:00pm (UK Time) excluding UK Public Holidays, requests sent outside of this time will be responded to the next working day. CUSTOMER SERVICES Reach out to our Customer Service team via email or chat Let's go Delivery Information Need to know the options available for delivery? We have all the information you need here. Let's go Discount Codes & Promotions Find out all the information you need regarding discount and promo codes and how to use them. Let's go Returns & Refunds Need to return an item to us? No problem, find all you need to know here. Let's go
To avoid sore feet, follow our top tips to find your perfect shoe size. We always recommend giving your new shoes a trial run by wearing them for at least an hour indoors first – in case you need to change your size. If you are usually between sizes, we suggest you order the larger size and add an insole if necessary. RAID & BEBO SHOES ALL SIZES ON THE SITE ARE UK SIZES UK SIZE EUROPEAN SIZE USA & CANADA SIZE AUSTRALIA SIZE 3 36 5 5 4 37 6 6 5 38 7 7 6 39 8 8 7 40 9 9 8 41 10 10 9 42 11 11 How to Measure Heel heights are measured from the highpoint where the heel joins the shoe, right to the floor.